Privacy Policy

At Batery, protecting the privacy of players in Canada is a core responsibility. This Privacy Policy explains how we collect, use, retain, and protect personal information when users create accounts, make deposits in CAD, play games, or otherwise interact with our services. The page describes the types of data we process - including identity, technical and transactional information - the lawful purposes for processing, how we secure data, and the choices and rights available to users. Contact details for privacy requests are provided below.

Types of Data We Collect

Personal Information

Personal data collected during registration and verification includes name, date of birth, residential address, email, phone number, and government identification for KYC and AML compliance. Depending on play and account activity, we may also collect preferred language and communication preferences.

Technical and Device Data

Technical information gathered automatically includes IP address, device identifiers, browser type, operating system, and log data. This information helps us secure accounts, prevent fraud, and optimise site functionality across desktop and mobile sessions.

Transactional and Financial Data

Payment and wagering records are retained to process deposits and withdrawals, to comply with legal obligations, and to detect suspicious activity. Collected payment details are processed via authorised payment providers and, where applicable, blockchain transaction data for crypto payments.

How We Use Information

Data is used to provide and improve our services, process transactions in CAD, verify identity for regulatory compliance, detect and prevent fraud, and communicate about account matters such as security alerts or transactional confirmations. Processing is based on contractual necessity, legal obligations, legitimate interests, or consent where required under applicable privacy laws.

Data Protection and Security Practices

We implement administrative, technical, and physical safeguards to protect data. Transport encryption (TLS), access controls, routine security assessments, and secure storage practices are in place. Payment processing follows industry standards and reputable third-party processors manage card and e-wallet details to reduce direct exposure.

Cookies and Tracking Technologies

Cookies and similar technologies are used to enable core site functions, remember preferences, and collect analytics. Where tracking is used for analytics or fraud prevention, users may manage cookie preferences via our cookie settings panel. Disabling certain cookies may affect functionality.

User Rights and Choices

Users may request access to the personal information we hold, ask for correction of inaccurate data, or request deletion where retention is not required by law. Requests can be submitted through our privacy contact channels and will be handled within a reasonable timeframe. Individuals may also object to certain processing activities or withdraw consent where applicable.

Data Sharing and Third Parties

We share information with service providers who perform functions on our behalf - including payment processors, identity verification vendors, game providers, analytics vendors, and legal advisors. Data may also be disclosed to regulators, law enforcement, or courts when required. Contracts with third parties include obligations to protect personal data.

Updates to This Privacy Policy

Policy changes will be posted on our site with an updated effective date. Significant changes that materially affect user rights will be communicated via account notice or email. Continued use of our services after such changes constitutes acceptance of the revised policy.