Legal Terms and Conditions
Welcome to Batery. This Terms and Conditions page sets out the rules that govern use of our platform and defines the relationship between our company and users accessing services in Canada. The provisions below explain account requirements, eligibility, acceptable behaviour, bonuses, banking procedures, dispute resolution, and how changes to these terms are handled. By accessing our site and using our services you acknowledge and accept these rules, and consent to comply with applicable laws and any verification requests necessary to maintain a secure and compliant environment.
Account Responsibilities
Account holders are responsible for keeping their personal information accurate and up to date. Secure credentials must be maintained and not shared; any activity conducted through a user’s login is the account holder’s responsibility. One account per person, household, and device is permitted unless otherwise authorised, and creation of duplicate accounts may lead to suspension and forfeiture of balances and bonuses.
Registration and Verification
Registration requires truthful details and may trigger identity checks. Verification documents such as photo ID, proof of address, and payment confirmations can be requested before withdrawals or when risk indicators appear. Timely cooperation with KYC requests helps ensure faster processing of payouts.
Eligibility Requirements
Access to our services is limited to persons who meet local legal age requirements in their province or territory - typically 18 or 19 years old depending on location. Residents of jurisdictions where online gambling is prohibited or blocked by our terms are not eligible to register. Use of anonymising tools or VPNs to bypass territorial restrictions is prohibited and may result in account suspension.
Acceptable Use of the Service
Use of the platform must comply with applicable laws and these terms. Fraudulent activity, collusion, abuse of bonuses, attempted manipulation of games, chargebacks, or automated play are strictly prohibited. Respectful interaction with staff and other players is required, and any attempt to interfere with platform stability or security will prompt immediate action, including account closure and legal reporting where necessary.
Bonus and Promotion Rules
Promotions are governed by specific terms that accompany each offer. General principles include eligibility limits, wagering requirements, time-limited validity, and contribution rates by game type. Maximum bet limits during active bonus play may apply, and certain payment methods may be excluded from promotional eligibility. Abuse of promotions will result in forfeiture of bonus funds and winnings.
Deposits and Withdrawals
Accepted payment methods include electronic transfers, cards, e-wallets, and cryptocurrencies where available. Minimum and maximum amounts vary by method and jurisdiction. Deposits are typically instant; withdrawal processing depends on the chosen method and completion of verification, with e-wallets and crypto generally faster and bank or card transfers taking longer. Third-party or network fees may apply and are the responsibility of the user.
Dispute Handling
Customer support should be contacted first for any dispute; we will investigate and aim to resolve issues promptly. Evidence and account logs will be reviewed, and final determinations will follow these Terms and applicable policies. Where required by law or stated in individual agreements, disputes may be subject to alternative dispute resolution or the jurisdiction specified in the full terms.
Updates to the Terms
Terms may be amended from time to time to reflect operational, legal, or regulatory changes. Notice of material updates will be provided by posting revised terms on the site or via direct communication. Continued use of the platform after changes are posted constitutes acceptance of the updated terms, so users should review this page periodically.